Evluma Coronavirus Customer Update
As the situation with the Coronavirus (COVID-19) evolves, I believe it is important to continue to update you on the impact to Evluma operations and our ability to serve our customers. We and our business partners are committed to the health and safety of our employees and have taken steps in line with the state, federal and CDC directives.
Our employees are working remotely. We are here for you.
All Evluma staff are remote-enabled and primarily working from home to fulfill all essential functions. Our Sales team has transitioned to a virtual meeting format and are available for webinars and conference calls. Customer Support is processing orders and managing all customer issues that arise, including RMA processing.
Our production lead times have returned to normal.
Our global supply chain is currently stable and being monitored constantly. Our production facilities have caught up on our backlog and we are at full capacity for new orders. We continue to monitor the impact of the Coronavirus on our production capabilities and are planning responses should we see risks increase again in the future.
We truly appreciate your patience and loyalty during these unpredictable times.
Please feel free to contact me directly should you have any questions or concerns.
Don Vendetti, CEO