Evluma Coronavirus Customer Update
March 19, 2020
As the situation with the Coronavirus (COVID-19) continues to evolve, I am taking this moment to update you on the impact to Evluma operations and our ability to service our customers. We and our business partners are committed to the health and safety of our employees and have taken steps in line with the state, federal and CDC directives.
Our employees are safely remote and it’s business as usual
At this time, Evluma’s operations and our ability to deliver products are minimally impacted by the coronavirus. All Evluma staff are remote-enabled and are working from home to fulfill nearly all essential functions. Our Sales team has transitioned to a virtual meeting format to minimize or eliminate travel while preserving ongoing support and status. A few activities, such as RMA processing, pickup and resolution, may have some delays due to logistics but will be processed in a timely manner.
Our products are shipping with minimal impacts
Our manufacturing operations are likewise running at 100% capacity while maintaining the required health and safety precautions. Our supply chain has had minimal disruption despite a slowdown from global suppliers, and we are seeing most vendors coming back online in time to keep things stable. We are tracking this status daily and responding as necessary to any early warnings.
Evluma is committed to providing you the highest level of service, delivery and support possible while maintaining the safety of our employees. Should the situation change, and our circumstances affected, we will notify you as soon as possible.
Please feel free to contact me directly should you have any questions or concerns.
Don Vendetti, CEO