FAQS

ConnectLED Best Practice

Evluma occasionally issues updates for the ConnectLED Android, Windows (PC) and iOS apps. If you are experiencing an issue with ConnectLED please confirm that you are running the latest version of the app before trying again. The latest version of the app can be found on Google Play (for Android) or the Apple App Store (for iOS).

ConnectLED Windows (PC) can be downloaded directly here.

A Username and Password is required to run ConnectLED.ConnectLED Windows (PC) also requires a dongle for operation.

My AREAMAX™ or OMNIMAX™ is flashing. What does this mean?

  • When an Evluma lamp is first powered on it will flash to indicate the mode that it is in.
  • Flashes 1x - The lamp is in Failsafe Mode.
  • Flashes 2x - Photocontrol Failsafe has been turned OFF.
  • Flashes 6x - When you connect to an Evluma lamp with ConnectLED™, it will flash 6x to confirm that you have connected to the lamp.
  • Flashes 3x + 1 - You have successfully disconnected the lamp from service using ConnectLED™. The lamp will remain off at all times.
  • Flashes 20x - The lamp time has not been set. Please set the time using ConnectLED™.

AREAMAX/OMNIMAX Modes Defined

  • Failsafe Mode – Photocontrol Failsafe™ is activated and the Evlulma lamp is collecting dusk-till-dawn transition events from the photocontrol. If the photocontrol should fail, Photocontrol Failsafe™ will take control of the light. Please see Technical Bulletin.
  • Photocontrol Failsafe™ OFF -  Photocontrol Failsafe has been deactivated. The AreaMax is collecting dusk-till-dawn transition events from the photocontrol. If the photocontrol should fail the light will remain in the failed condition. Typically, a photocontrol fails in the ‘on’ position.
I have just disconnected the AreaMax from service using ConnectLED. Why is it flashing?

Disconnecting the AreaMax from service using ConnectLED will cause the AreaMax to flash 3x plus 1 quick flash. This provides you with a final confirmation that the AreaMax has received the disconnect command and will no longer come on at dusk.

I have disconnected the AreaMax from service. Is it still drawing power?

Once disconnected from service the AreaMax continues to draw a very small amount of power. Just enough power is drawn to run the BLE connection and the photocontrol. In the case of an AreaMax with an integrated evluma photocontrol this is approximately 1W. If the AreaMax is using a generic, off-the shelf photocontrol the drawn can be up to 6W.

I have just installed an AreaMax using ConnectLED. It is connected, but it is daytime. Why is it still on?

The AreaMax will remain on for 10 minutes after you have connected it to service with ConnectLED. If it is daytime, the AreaMax will turn off when this 10 minutes is over. If it is nighttime, the AreaMax will remain on and function normally.

There is no photocontrol installed on my AreaMax. Shouldn’t it have a message in the ConnectLED Find Lamps screen?

Sensor failure is not immediately reported on a new AreaMax with no photocontrol installed. Photocontrol Failsafe will only declare the photocontrol (sensor) as failed if the lamp has not seen a change over 3 dawn to dusk events.

The AreaMax is on and doesn’t go off when I shine a light at the photocontrol. Why?

Shining a light at the sensor after sunset when the lamp is in Failsafe will not cause the light to go off. By design, this is a security feature of the light. Once sunset has happened, it will not be fooled by stray lighting.

I am reusing the old photocontrol from my HPS fixture for my brand new AreaMax. I would like to test the photocontrol to make sure it is working fine. Won’t Photocontrol Failsafe influence the behavior of the photocontrol?

A security feature of the AreaMax is that it will never turn off if it is nighttime. This security feature is disabled during the 15 days after installation to allow for photocontrol testing.

If your photocontrol should fail within the first 15 days and miss 3 dawn to dusk events, Photocontrol Failsafe will initialize and respond according to either

  1. the regional settings programmed at the factory or
  2. to the official sunrise and sunset times for that exact location if ‘Installed’ with ConnectLED. If the photocontrol should fail after the first 15 days, Photocontrol Failsafe will adjust for the unique environmental conditions surrounding the lamp. Likewise, if the lamp is displaced from its original programmed location, Photocontrol Failsafe will adjust the on/off response accordingly. Feel confident in the reuse of old photocontrols knowing you will have light at night regardless of when it might fail.
The photocontrol failed and the AreaMax is in Failsafe. What would happen if I were to change the photocontrol? Would that affect the ‘memory’ of what the fixture ‘learned’ the first time it was installed and connected?

If a new photocontrol is installed, Failsafe begins updating again and will adopt any changes since the initial calibration. This is true as long as the lamp isn’t shipped out of its district.

I moved my AreaMax to a new location. Do I need to re-install it using ConnectLED?

If the move is within the same district then there is no need to re-install it with the ConnectLED Install function. If the move is across state, then re-installation is a good idea.

The AreaMax will adapt its calibration continuously even if it is moved, but using the Install function in ConnectLED is the preferred method to reinitialize it. The calibration can be reset to a zero state by using the Install function on ConnectLED. This updates both the time and the GPS settings used by Failsafe as the initial starting point for its calibration and triggers the reset. The time zone will need to be manually updated in the tablet SETTINGS if the lamp location moves to a new time zone.

I have an AreaMax lighting a corner bus stop. We just switched over to standard time from daylight savings time. Will my bus stop be in the dark at the end of day?

No. The AreaMax runs on UTC (Coordinated Universal Time).

“Coordinated Universal Time (French: temps universel coordonné), abbreviated as UTC, is the primary time standard by which the world regulates clocks and time. It is, within about 1 second, mean solar time at 0° longitude, [1]it does not observe daylight saving time.” https://en.wikipedia.org/wiki/Coordinated_Universal_Time

The time zone settings define local solar time, placing noon when the sun is highest overhead. Daylight savings time is an artificial adjustment, unrelated to the sun’s exact cycle that shifts hours of daylight later into the evening. https://en.wikipedia.org/wiki/Daylight_saving_time

When I perform the “glove test” after installation, I’ve noticed a delay in the photocontrol energizing the AreaMax. Is this normal? My photocontrol looks different than it used to.

It is not necessary to perform a “glove test” on AreaMax models with the integrated photocontrol. If this is the preferred method of testing, please allow up to two minutes for the photocontrol to energize the light.

At installation, every model of the AreaMax will flash. This flash indicates that the AreaMax is functioning properly and the mode that it is in. See also, My AreaMax or OmniMax is flashing. What does this mean? A red LED light located at the edge of the white internal reflector also serves to indicate that the AreaMax is connected to power. The red LED light might be hard to see in bright sunlight.

Response times during the installation testing of all market available photocontrols vary based on pre-installation lighting conditions. For most photocontrols, a capacitor stores light energy as a safety precaution against rapid changes in lighting, such as clouds passing or headlights. This maintains the consistent, safe operation of the luminaire.

On 9/1/2015 Evluma started shipping AreaMax with a newly designed integrated photocontrol. Usually, our design improvements are “under the hood,” but in the case of the photocontrol with its thick, UV-resistant transparent polycarbonate you can “see” this change.

When I perform the “glove test” after installation, I’ve noticed a delay in the photocontrol energizing the AreaMax. Is this normal? My photocontrol looks different than it used to.

It is not necessary to perform a “glove test” on AreaMax models with the integrated photocontrol. If this is the preferred method of testing, please allow up to two minutes for the photocontrol to energize the light.

At installation, every model of the AreaMax will flash. This flash indicates that the AreaMax is functioning properly and the mode that it is in. See also, My AreaMax or OmniMax is flashing. What does this mean? A red LED light located at the edge of the white internal reflector also serves to indicate that the AreaMax is connected to power. The red LED light might be hard to see in bright sunlight.

Response times during the installation testing of all market available photocontrols vary based on pre-installation lighting conditions. For most photocontrols, a capacitor stores light energy as a safety precaution against rapid changes in lighting, such as clouds passing or headlights. This maintains the consistent, safe operation of the luminaire.

On 9/1/2015 Evluma started shipping AreaMax with a newly designed integrated photocontrol. Usually, our design improvements are “under the hood,” but in the case of the photocontrol with its thick, UV-resistant transparent polycarbonate you can “see” this change.