FAQS

ConnectLED Best Practice

Evluma occasionally issues updates for the ConnectLED Android, and iOS apps. If you are experiencing an issue with ConnectLED please confirm that you are running the latest version of the app before trying again. The latest version of the app can be found on Google Play (for Android) or the Apple App Store (for iOS).

A Username and Password is required to run ConnectLED.

My AREAMAX™ or OMNIMAX™ is flashing. What does this mean?

  • When an Evluma lamp is first powered on it will flash to indicate the mode that it is in.
  • Flashes 1x - The lamp is in Failsafe Mode.
  • Flashes 2x - Photocontrol Failsafe has been turned OFF.
  • Flashes 6x - When you connect to an Evluma lamp with ConnectLED™, it will flash 6x to confirm that you have connected to the lamp.
  • Flashes 3x + 1 - You have successfully disconnected the lamp from service using ConnectLED™. The lamp will remain off at all times.
  • Flashes 20x - The lamp time has not been set. Please set the time using ConnectLED™.

AREAMAX/OMNIMAX Modes Defined

  • Failsafe Mode – Photocontrol Failsafe™ is activated and the Evlulma lamp is collecting dusk-till-dawn transition events from the photocontrol. If the photocontrol should fail, Photocontrol Failsafe™ will take control of the light. Please see Technical Bulletin.
  • Photocontrol Failsafe™ OFF -  Photocontrol Failsafe has been deactivated. The AreaMax is collecting dusk-till-dawn transition events from the photocontrol. If the photocontrol should fail the light will remain in the failed condition. Typically, a photocontrol fails in the ‘on’ position.
I have just disconnected the AreaMax from service using ConnectLED. Why is it flashing?
I have disconnected the AreaMax from service. Is it still drawing power?
I have just installed an AreaMax using ConnectLED. It is connected, but it is daytime. Why is it still on?
There is no photocontrol installed on my AreaMax. Shouldn’t it have a message in the ConnectLED Find Lamps screen?
The AreaMax is on and doesn’t go off when I shine a light at the photocontrol. Why?
I am reusing the old photocontrol from my HPS fixture for my brand new AreaMax. I would like to test the photocontrol to make sure it is working fine. Won’t Photocontrol Failsafe influence the behavior of the photocontrol?
The photocontrol failed and the AreaMax is in Failsafe. What would happen if I were to change the photocontrol? Would that affect the ‘memory’ of what the fixture ‘learned’ the first time it was installed and connected? 
I moved my AreaMax to a new location. Do I need to update the location using ConnectLED?
When I perform the “glove test” after installation, I’ve noticed a delay in the photocontrol energizing the AreaMax. Is this normal? My photocontrol looks different than it used to.
I have an AreaMax lighting a corner bus stop.  We just switched over to standard time from daylight savings time.  Will my bus stop be in the dark at the end of day?
What is the DST setting in ConnectLED for?
How tight should I tighten the bolts when securing an AreaMax onto a mounting arm?
I just purchased a Site License for ConnectLED and told that it did not expire. Why then, when I log on, does it show that is has a one-year expiration date? What happens at the end of a year?
How are ConnectLED updates handled for the different operating platforms?
If power to the lamp is lost for whatever reason, will the lamp lose programming?
Do the lamps keep a log of changes made/who made the change using ConnectLED?
I would like to install an OmniMax in a decorative fixture, but I do not wish to wire around the ballast. How will this affect the OmniMax?
I am on a street with many OmniMax, they are all close together, sometimes more than one on a pole. How can I tell which lamp I’m connecting to when using ConnectLED?
I am programming a group of AreaMax one at a time with a dimming schedule prior to installing them in the field. After I’m done programming a lamp, I power it off so that I can program the next one. I read that Evluma lamps don’t lose their programming if they lose power, but when I power one of my programmed AreaMax back on the dimming schedule hasn’t been saved. I am using ConnectLED iOS v1.1.
How does Photocontrol Failsafe operate when OmniMax are on a contactor?
How does Photocontrol Failsafe operate when AreaMax are on a contactor?